Infrastructure Consulting Pty Ltd is committed to protecting the privacy of our clients, website visitors, and other individuals who interact with our business. This privacy policy outlines how we collect, use, disclose and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Collection of Personal Information

We only collect personal information that is reasonably necessary for our business functions and activities. The types of personal information we may collect include:

• Name, job title and contact details such as email address and phone number
• Information about your interactions with us, such as project details and correspondence
• Website usage data and analytics

We collect personal information directly from you when you engage our services, communicate with us, or use our website. We may also collect personal information from publicly available sources or third parties such as our business partners.

Use and Disclosure of Personal Information

We use the personal information we collect to provide our engineering services, respond to inquiries, manage our business relationships, and improve our website and offerings. We may disclose your personal information to:

• Our employees and contractors who assist us in providing services
• Third party service providers such as IT systems administrators and professional advisers
• Courts, tribunals and law enforcement bodies as required by law

We will not disclose your personal information to overseas recipients unless we have your consent or are otherwise required to by law.

Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access or disclosure. We use physical, technical and administrative safeguards such as secure servers, firewalls, and access controls.

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate, out-of-date, incomplete, irrelevant or misleading. Please contact us using the details below to make an access or correction request.

Complaints

If you have any concerns about how we handle your personal information, please contact us first so we can try to resolve the issue. If you are unsatisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (www.oaic.gov.au)

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact:

Att: Privacy Officer
Infrastructure Consulting Pty Ltd
privacy@ic.com.au
or contact us via our contact form

We may update this privacy policy from time to time by posting the revised version on our website.